House of Ikigai Limited is registered with company number SC676265. All complaints should be directed to business address, HOUSE OF IKIGAI, 40 Millhill Street, Dunfermline, Fife, KY11 4TG.

 

Complaints Policy

 

Passionate about the quality service we provide, we promise, if issues arise, we will resolve matters respectfully, in a timely manner.

We encourage honest communication, comments, and feedback so that issues that arise are resolved amicably and effectively.

If you wish to raise a complaint formally to the regulatory body, contact Healthcare Improvement Scotland.

Complaints
Corporate Governance Office
Healthcare Improvement Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

Email: hcis.complaints@nhs.net

Telephone: 0131 623 4326

Make a Complaint

Since our origins in 2013, there have not been any issues we are unable to resolve. Making us aware of your feedback means we can work with you to understand how we can put things right.

Complete the online form and we will respond to you promptly by your preferred means of contact, email, phone or post to resolve matters respectfully.