Your personal information, is private. We are committed to keep your information safe and confidential, on and offline.

Online Bookings:
When you use our online booking service, you will confirm that you have read and understand the information on usage before proceeding with your booking.

We may send information of products and services which we consider would be of interest to you. If you prefer not, do let us know.

We use PABAU booking system provider. PABAU’s terms & conditions and privacy policy can be accessed via this link: https://www.pabau.com/terms

iZettle, Stripe & PayPal are our payments providers and you must consent and agree to iZettle, Stripe & PayPal’s User Agreement and Privacy Policy. 

Contacting us by email or Facebook Messenger, Intsagram:
When you email or message us via these services, we collect some personal details like your name, address and phone numbers. Email or Messenger is not 100% secure - we advise you to keep personal information to a minimum.

Emails are stored on our internal contact systems which are secure and are protected from access by external parties. We store this information for 10 years. Facebook Messages are stored inline with Facebooks privacy policy which can be located via https://www.facebook.com/about/basics 

Your personal information:
We will advise you if we intend to use your information for marketing purposes and will offer you the opportunity to opt out if you choose.

If you decide to no longer be contacted about news, and exclusives. Unsubscribe using link in the email.

All physical & digital documents are stored securely and protected from access by external parties.

Medical Records will be retained for 15 years after the last visit. After which time records will be archived.

Photographs are saved securely on standard internal contact systems which are secure and protected from access by external parties.

Sensitive Information such as Name, Date of Birth and Address will be used for Pharmacy Prescriptions.

List of the pharmacies used are below

Wigmore Medical Privacy Policy : https://www.wigmoremedical.com/PrivacyPolicy 

TLC Pharmacy Privacy Policy: http://www.tlcpharmacy.co.uk/tlc/privacy

Healthxchange Pharmacy Privacy Policy: https://www.healthxchange.com/privacy 

Obtaining a copy of your information and correcting mistakes:
If we hold information about you, you can request to be provided with a copy of this and to have any inaccuracies corrected where necessary. A copy of this can be requested in clinic or in writing.

Links to other websites:
Certain hypertext links on this website may lead you to websites which are not under the control of House of Ikigai. When you activate these, you may leave the House-of-Ikigai.co.uk website. These links are provided solely for your convenience and do not represent any endorsement or recommendation by House of Ikigai.

House of Ikigai accepts no responsibility or liability for the contents of any website to which a hypertext link exists and gives no representation or warranty as to the information on such websites. House of Ikigai accepts no responsibility or liability for any loss arising from any contract entered into with any website to which a hypertext link exists.

Legal Statement about Privacy Statement:
This Privacy Statement is not designed to form a legally binding contract between House of Ikigai and users of our website or online services. Instead it's a guide on to our online protection standards - although, of course, we do consider it of utmost importance to abide by the principles stated here.